Frequently Asked Questions
Frequently Asked Questions
Got Questions? Let’s answer some of them.
Bookings and Arrival
You can pay using your Credit card, do an EFT payment, use your Snapscan app or Masterpass app.
Cancellations made less than 2 days prior to the date of arrival will incur a 100% charge. Cancellations made 3 to 14 days prior to the date of arrival will incur a 50% charge. Cancellations made 15 days or more days prior to the date of arrival will incur a 20% charge.
We can give you a venue but unfortunately, we do not cater for functions. We do have packages that are offered for conferences. Please contact us on +27 (0) 34 315-5011 for more information/ a quotation.
Yes,we do have wifi accessible throughout the properties. Obtain a voucher or password from the reception.
Nearby attractions include Fort Amiel (3.3 km), Simply You (3.0 km), and Victorian Theatres (4.5 km).
On-Premises
Yes, free parking is available to guests.
Yes, pets are typically allowed, but it’s always best to call ahead to confirm.
Top room amenities include air conditioning, a refrigerator, and a desk.
Yes, guests have access to a pool during their stay.
Yes, guests have access to a banquet room and conference facilities during their stay.